Frequently Asked Questions

Have questions about how Fit Geneius works?

You’re in the right place. From DNA testing and personalized wellness plans to app features and subscriptions, we’ve answered the most frequently asked questions (FAQs) to help you feel confident and informed every step of the way.

If you don’t see your question listed here, don’t worry—we’re here to help. Reach out to our support team anytime for personalized assistance. As Fit Geneius evolves, so will this page—so check back often for the latest updates and features.

How do I sign up for Fit Geneius?

Simply create an account on our website or download the Fit Geneius app to begin. Once registered, your DNA kit will be shipped to you.
When will I receive my DNA kit?

Most kits ship within 2 business days and arrive in 5–7 days. Shipping times may vary depending on your location.
Do I have to wait for my DNA results before using the app?

No! You can start exploring the lessons, answering questions, and setting goals while your DNA results are being processed.
How long does DNA processing take?

It typically takes 3–4 weeks from the time your kit is received at our lab. Your results are automatically added to your app when ready.
What are the “five pillars” in Fit Geneius?

The five pillars are Mindset, Lifestyle, Nutrition, Fitness, and Accountability—core areas that form your personalized and dynamic Wellness Plan.
How long do the lessons take to complete?

Most lessons take 10-20 minutes, and you can move at your own pace.
What happens after I set my goals?

Your goals, combined with your DNA insights and self-assessment answers, shape your Wellness MAP and help determine your starting point.
Can I change my goals later?

Yes! You can update your goals at any time. Your plan will adjust automatically to reflect your changes.
How does the app track my progress?

The app uses your logged habits, completed goals, and integrated data from apps like MyFitnessPal or Apple Health to track your improvement.
What do the red, yellow, and green indicators mean?

Red means immediate focus is needed, yellow is moderate opportunity, and green means you’re on track.
Can I choose how quickly I want to progress?

Yes—you can select either a slow and steady path or an aggressive transformation path, and the app will adjust your plan accordingly.
Will my Wellness Plan change over time?

Absolutely. As you achieve goals and your habits improve, the app automatically updates your plan to keep you moving forward.